Rent and Housing

Changing Homelessness – Coordinated Entry

Verified ยท October 23, 2026

Changing Homelessness leads the Coordinated Entry System for Northeast Florida โ€” the front door connecting people experiencing homelessness to the region's shelter and housing system, as lead agency for the HUD Continuum of Care, a collaborative of over 50 agencies. Call 904-354-1100 Monday through Friday between 8 a.m. and 4 p.m.; if you call after hours, leave a message. It also offers services to veterans and their families, such as housing search and identification, budgeting, and connection to benefits.

Good to know: if you need immediate emergency shelter rather than an assessment, the Community Resource List linked on the Changing Homelessness homepage covers the right-now options.

Changing Homelessness is selected as the Coordinated Entry System (CES) Lead and is the lead agency for the HUD Continuum of Care, a collaborative of over 50 agencies across Northeast Florida. People experiencing homelessness can reach it by phone or email the Outreach Team, and it also offers services to veterans and their families such as housing search and identification, budgeting, and connection to benefits.

Organization
Changing Homelessness
Hours
By phone between 8 am and 4 pm, Monday through Friday
Who qualifies
People experiencing homelessness
How to apply
Call 904-354-1100 between 8 am and 4 pm, Monday through Friday; if after normal business hours, leave a message. For immediate emergency shelter, see the Community Resource List linked on the homepage.
Cost
Free
Last verified
October 23, 2026

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